I am a new Sales Consultant here at Serra Traverse City. Having started in this industry at a young age, I am proud of how far I have come in such a short period of time. My approach to business is built on connection. I prioritize making people feel comfortable and happy throughout the sales process. I am naturally approachable and easy-going, and I find that the best conversations often happen when we move beyond the transaction to discuss shared interests like art, music, food, or current shows. Outside of the office, you can usually find me riding dirt bikes, at another concert, or taking another road trip with friends. Whether you are looking for a vehicle now or just starting the process, I look forward to working with you :)
4.9 / 5 based on 6 ratings (6 written reviews)
Mikenzie was so kind and accommodating while we were looking for a vehicle. We hit a deer with our van and had to find something before the school year started and we live in an area that doesn’t have a lot of options. We drove 2.5 hours to look at vehicles and she was very helpful in looking for things that fit our budget and needs. We ended up having to do a 7-Day exchange because of some strange circumstances that were very stressful and she was so positive even when I was very discouraged that we would ever find the right thing. I appreciated how quickly she always responded to messages and how she continued to check in with me after the exchange process to make sure the vehicle and I made it home safely. She took what started a very stressful situation and turned it around so that I got exactly the vehicle I needed at a price that fit my budget. I feel like she really cares about her customers and was very pleased to work with her.
— Amy C. ,
Mikenzie was amazing! She helped up get a good price for our car we were trading in. She also showed us a lot of other options if we weren’t happy with the vehicle we were looking at getting. She followed up after we made our purchase to make sure everything was to our satisfaction aswell! She was super helpful and I’m thankful we had her as our sales consultant.
— Marissa M. ,
Kenzie is absolutely awesome to work with. Very thoughtful and thorough. She worked very hard to get us a GREAT deal on a Ram truck. We will be back to buy again!!
— Eric W. ,
Mikenzie worked with me and gave me a great deal on my new 392 Wrangler! She was prompt on returning my calls and text’s and I would buy another vehicle from her in the future.
— Terry B. ,
She is very patient and helps people who have trouble with the paperwork, she is nice and just makes the experience more laid-back and she is Learning fast. I enjoyed her help :)
— Isaac R. ,
Mikenzie listened to what I was looking for instead of pushing the newest model, explained everything clearly, and followed up like she said she would. No pressure, just good information. That’s the kind of salesperson who keeps customers coming back.
— Scott T. ,