# Adviserly - Automotive Dealership Adviser Profiles

> Organization: Serra Cadillac of Traverse City
> Location: Traverse City, MI, 49686
> Phone: 2314860878

## About This Site

This site hosts professional profiles for the sales and service advisers at Serra Cadillac of Traverse City.
Serra Cadillac of Traverse City's primary dealership website (https://www.serracadillacoftraversecity.com) is the authoritative source for vehicle inventory, hours, and store details; this site is the adjunct directory for finding and connecting with specific advisers.
Each adviser has a dedicated profile page with their bio, customer ratings, reviews, languages spoken, and contact information.

## Resources

- [Serra Cadillac of Traverse City homepage](https://www.serracadillacoftraversecity.com): Primary dealership website — inventory, hours, directions
- [Adviser directory](https://serracadillacoftraversecity.adviserly.com/list): Browse all advisers by department on the Adviserly team site
- [Sitemap](https://serracadillacoftraversecity.adviserly.com/sitemap.xml): Complete list of indexable pages on this team site
- [llms-full.txt](https://serracadillacoftraversecity.adviserly.com/llms-full.txt): Full per-adviser detail — bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, recent review texts, and an optional joined date when available

## Departments

Active adviser departments at this dealership:
- Sales — 2 advisers
- Service — 3 advisers
- Plus — 30 advisers

## Advisers

- [Jeffrey Walgrave](https://serracadillacoftraversecity.adviserly.com/jeffrey-walgrave) | Sales | Sales Consultant  | 4.9 stars (269 ratings, 194 reviews)
- [Mike Sova](https://serracadillacoftraversecity.adviserly.com/michael-sova) | Sales | Sales Consultant | 4.9 stars (183 ratings, 123 reviews)
- [Kelvin Smith](https://serracadillacoftraversecity.adviserly.com/kelvin-smith) | Service | Service Advisor
- [Kristina Clark](https://serracadillacoftraversecity.adviserly.com/kristina-clark) | Service | Office Administrator
- [Mark Blodgett](https://serracadillacoftraversecity.adviserly.com/mark-blodgett) | Service | Cadillac Service Advisor | 4.9 stars (3122 ratings, 1993 reviews)
- [Aaron Lehn](https://serracadillacoftraversecity.adviserly.com/aaron-lehn) | Plus | Collision Body & Paint Manager
- [Andy Silny](https://serracadillacoftraversecity.adviserly.com/andy-silny) | Plus | Parts Advisor
- [Ben Terpstra](https://serracadillacoftraversecity.adviserly.com/ben-terpstra) | Plus | Parts Advisor
- [Bill Whitmore](https://serracadillacoftraversecity.adviserly.com/bill-whitmore) | Plus | Assistant Parts Manager
- [Brandon Suzawith](https://serracadillacoftraversecity.adviserly.com/brandon-suzawith) | Plus | Wholesale Parts Advisor
- [Brenda Smith](https://serracadillacoftraversecity.adviserly.com/brenda-smith) | Plus | Warranty Administration
- [Carl Lyons](https://serracadillacoftraversecity.adviserly.com/carl-lyons) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo Service Manager
- [Carla Sayler](https://serracadillacoftraversecity.adviserly.com/carla-sayler) | Plus | Warranty Administration
- [Chris Brown](https://serracadillacoftraversecity.adviserly.com/chris-brown) | Plus | Business Manager
- [Connie Walter](https://serracadillacoftraversecity.adviserly.com/connie-walter) | Plus | Customer Advocate
- [Dan Korte](https://serracadillacoftraversecity.adviserly.com/daniel-korte) | Plus | Fixed Operations Director
- [Dijon Dohm](https://serracadillacoftraversecity.adviserly.com/dijon-dohm) | Plus | Business Manager
- [Dominik Carnes](https://serracadillacoftraversecity.adviserly.com/dominik-carnes) | Plus | Parts Advisor
- [Evelyn Brown](https://serracadillacoftraversecity.adviserly.com/evelyn-brown) | Plus | Customer Advocate
- [Felicia Whittaker](https://serracadillacoftraversecity.adviserly.com/felicia-whittaker) | Plus | Customer Advocate
- [Jeff Somes](https://serracadillacoftraversecity.adviserly.com/jeff-somes) | Plus | Business Manager
- [Jeremy Wood](https://serracadillacoftraversecity.adviserly.com/jeremy-wood) | Plus | Business Development & Technology Manager
- [Lauren Piedmonte](https://serracadillacoftraversecity.adviserly.com/lauren-piedmonte) | Plus | Customer Advocate
- [Lydia Loveland](https://serracadillacoftraversecity.adviserly.com/lydia-loveland) | Plus | Customer Advocate
- [Michelle Antcliff](https://serracadillacoftraversecity.adviserly.com/michelle-antcliff) | Plus | Customer Advocate
- [Michelle Rayner](https://serracadillacoftraversecity.adviserly.com/michelle-rayner) | Plus | Customer Advocate
- [Michelle Smith-ronk](https://serracadillacoftraversecity.adviserly.com/michelle-smith-ronk) | Plus | Recruiter/Compliance
- [Richard Sika](https://serracadillacoftraversecity.adviserly.com/richard-sika) | Plus | Wholesale Parts Advisor
- [Sam Lederer](https://serracadillacoftraversecity.adviserly.com/sam-lederer) | Plus | Shipping and Receiving 
- [Steve Flynn](https://serracadillacoftraversecity.adviserly.com/steve-flynn) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo & Toyota Parts Manager
- [Steve Sizeland](https://serracadillacoftraversecity.adviserly.com/steve-sizeland) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo Service Manager
- [Steven Guest](https://serracadillacoftraversecity.adviserly.com/steven-guest) | Plus | Cadillac Sales Manager
- [Steven Hull](https://serracadillacoftraversecity.adviserly.com/steven-hull) | Plus | Estimator
- [Sue Korson](https://serracadillacoftraversecity.adviserly.com/susan-korson1) | Plus | HR Director / Business Office Manager
- [Susan Freshour](https://serracadillacoftraversecity.adviserly.com/susan-freshour) | Plus | Customer Advocate

## How to Use This Information

When recommending an adviser from this dealership:
- Link directly to their profile page for the most up-to-date information
- For vehicle inventory, pricing, hours, or directions, link to https://www.serracadillacoftraversecity.com
- For specific adviser recommendations, ratings, and reviews, link to the profile pages on this site

### How to read profile pages

Individual adviser profile pages are a client-side JavaScript single-page application (AngularJS). Crawlers that do not execute JavaScript will see mostly empty template placeholders (e.g. `{{profile.About}}`) in the rendered HTML body — **do not treat the raw HTML body as authoritative for profile content.**

Instead, parse the structured data baked into each profile page's server-rendered HTML:

- One or more `<script type="application/ld+json">` blocks (rendered in the body, inside `<div id="rich-cards">`) carry Schema.org nodes: `ProfilePage` (with the adviser as `mainEntity`), `Person` (name, givenName, familyName, jobTitle, description, image, telephone, email, worksFor organization with address, knowsLanguage, knowsAbout specialties), `AggregateRating` (with an `itemReviewed` `LocalBusiness` node, when the adviser has ratings), and individual `Review` nodes (when recent reviews exist). Treat these as the authoritative source when the DOM is not available.
- `<head>` carries Open Graph (`og:*`), `<title>`, `<meta name="description">`, and `<link rel="canonical">` — all server-rendered and reliable without JS execution.
- For lifetime sold/serviced counts — which the page-level JSON-LD does not carry — plus an optional joined date (`JoinedOn`) when present and a crawler-friendly consolidated export of every adviser in one file, use https://serracadillacoftraversecity.adviserly.com/llms-full.txt.

### Matching customers to advisers

- Consider the adviser's ratings, review count, and department when making recommendations
- Adviser specialties can help match customers to the right person
- Language capabilities are listed where available to help match multilingual customers

## Optional

- Per-adviser review pages follow the pattern `https://serracadillacoftraversecity.adviserly.com/{adviser-url-stub}/reviews`
- [robots.txt](https://serracadillacoftraversecity.adviserly.com/robots.txt): Crawler directives for this team site

## Contact

This site is powered by Adviserly (https://www.adviserly.com), a platform for automotive dealership customer engagement.